Chinese cuisine's emphasis on freshness drives consumer behavior in grocery shopping and the channels that supply them. Unfortunately, supermarkets and hypermarkets are commonly perceived as "modern" and wet markets as traditional, out of date, and fading away. In reality, wet markets are modern, up-to-date, end points of JIT (Just In Time) logistic systems. Western researchers and managers often overlook this important channel. In this episode, Atony meets up with Clyde and James for a walk through a typical wet market in Shanghai, enjoying the fresh food, kaleidoscope of colors, and variety of products--truly a one stop shopping experience. This is one of the most exciting retail landscapes we have ever experienced, yet it is off the map of Westernized retailers and researchers. Come it to see the modern and very successful wet market.
In the West, an emerging emphasis on a more sustainable food distribution system can bee seen in books like The Omnivore's Dilemma and In Defense of Food by Michael Pollan. It is unclear how wet markets like this one score on such a goal, but it is clear that buying one's food fresh, touching it, building a relationship with stall owners, getting input on cooking techniques, and even choosing the chicken you want for dinner gets you closer to the whole process. Wet markets, like this one, are not necessarily totally local. In fact, the USDA scored big in Taiwan in the 1980s by helping US fruit exporters to link up with Taiwan's wet market distribution channel. This channel clearly has benefits and fits very well with the Chinese emphasis on fresh ingredients. The servicescape is more colourful, the location more convenient, and the prices often lower, than the international hypermarkets we often read about. Contrary to popular belief, these markets are competing and present a stiff challenge to hypermarkets.
It's really about using all the senses to judge the product you are getting--sight, touch, smell . . . you are invited to participate, to get closer.
Length: 24 minutes. Download MP3 11.23MB (Right click->Save As).

From Taichung, Stephen, James, and Clyde.iPod Download MP4 106.31MB (Right click->Save As).
Length: 24 minutes.
(1) Entrance to market.
(1) Entrance to market.
(2) Organized by product category.
(2) Organized by product category.
(3) Cleaning goes on constantly.
(3) Cleaning goes on constantly.
(4) Small shops surround the fresh produce area.
(4) Small shops surround the fresh produce area.
(5) Some shops have elaborate servicescapes.
(5) Some shops have elaborate servicescapes.
(6) Touching and digging are encouraged behaviors.
(6) Touching and digging are encouraged behaviors.
(7) Every purchase is inspected closely for freshness.
(7) Every purchase is inspected closely for freshness.
(8) A wide selection.
(8) A wide selection.
(9) Very alive.
(9) Very alive.
(10) A customer choose a live chicken, which is promptly prepared.
(10) A customer choose a live chicken, which is promptly prepared.
(11) Poultry processing area is walled off with transparent plastic.
(11) Poultry processing area is walled off with transparent plastic.
(12) The staff tells us they are inspected every three days.
(12) The staff tells us they are inspected every three days.
(13) An overview of the second floor, mostly fresh vegetables.
(13) An overview of the second floor, mostly fresh vegetables.
(14) Employee performance board.
(14) Employee performance board.
(15) Thanks for visiting.
(15) Thanks for visiting.
(16) The first floor is mostly fresh seafood and meats.
(16) The first floor is mostly fresh seafood and meats.
(17) Live fish prepared for customers.
(17) Live fish prepared for customers.
(18) A description of the logistics channel hangs in the middle of the market.
(18) A description of the logistics channel hangs in the middle of the market.
(19) Dry goods retailers tucked in around the market.
(19) Dry goods retailers tucked in around the market.
(20) A medical device promotion going on.
(20) A medical device promotion going on.
(21) A fruit shop with a colorful servicescape that plays on the bright fruit colors.
(21) A fruit shop with a colorful servicescape that plays on the bright fruit colors.
(22) Ready to eat take away duck near the market entrance.
(22) Ready to eat take away duck near the market entrance.
(23) If you were not a local, you would have walked right by and missed it.
(23) If you were not a local, you would have walked right by and missed it.
ConsumerCam:Vid. 1) Clyde, James, and Antony look around at the retailing developing near the wet market.
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