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Main Topic: Taiwan Wet Market
Crowds at the Market
The crew is out in the field again looking for the exciting retailenvironment of a Chinese wet market. Central Taiwan is our target thistime, with a walk through a Taichung City market in the morning. Thismarket, located on DaYa Road and is actually a large street market witha wet market contained within
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Theseshops can be very sophisticated with their sale prices, advertising,relationship building, reference pricing, and much more. Rather than dying out, this market looks more alive and interesting than any sterile hypemarket, and the retailers are constantly adapting to keep their services up-to-date and meet consumer expectations.
Lots of similarities with the Shanghai market, especially the fresh
emphasis, the consumer attention to detail and relationship building,
as well as that never ending search for a good bargain. This market is
big, as in HUGE, covering at least four blocks! Located mostly outside,
there is an enclosed component, but the market has grown in an organic
way and is not organized under a single owner as in our last visit to
Shanghai. This is an exciting show. Our camera gave us some technical
difficulties at the start, so hang in there through any sound issues.
Look carefully--old people? I don't think so
Top down organization is not part of the plan here, rather, the
market feels like a living, thriving capitalistic system. Very organic.
Temples are almost always near or even within markets in Taiwan, being
centers of civic activity (another form of retailing that deserves its
own show). Unlike Shanghai, poultry was already processed, but still
very fresh (see our show about poultry channels in Taiwan). The biggest difference with Shanghai was just the shear size of this market and the range of products on offer.
It is interesting how sympathetic people are because there is that real feeling that people are just trying to make a living.
Listen To The Show (Audio Only):
Length: 16 minutes.
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Watch The Show (Video & Audio):
From Taichung, Stephen, James, and Clyde.
Length: 16 minutes.
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Photos:
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(1) Markets in Taiwan are often located near or even around temples.
(1) Markets in Taiwan are often located near or even around temples.
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(2) The chicken feet James likes.
(2) The chicken feet James likes.
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(3) Chicken on sale.
(3) Chicken on sale.
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(4) Snacks, breakfast, ready to eat food.
(4) Snacks, breakfast, ready to eat food.
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(5) On the fringe of the market CD/DVDs for sale.
(5) On the fringe of the market CD/DVDs for sale.
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(6) Large selection of local media.
(6) Large selection of local media.
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(7) A store that combines fruit and fashion.
(7) A store that combines fruit and fashion.
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(8) Made up of many streets, each street of vendors.
(8) Made up of many streets, each street of vendors.
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(9) Special promotions quickly attract crowds.
(9) Special promotions quickly attract crowds.
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(10) All one needs is to pay the rent a set up a stand, letting many young people get experience.
(10) All one needs is to pay the rent a set up a stand, letting many young people get experience.
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(11) Servicescapes tend to be minimal, but right to the point.
(11) Servicescapes tend to be minimal, but right to the point.
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(12) Shopping and store management are family activities.
(12) Shopping and store management are family activities.
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(13) Servicescapes use the whole sidewalk and part of the street.
(13) Servicescapes use the whole sidewalk and part of the street.
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(14) Everything for 50NTD.
(14) Everything for 50NTD.
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(15) Booming speakers help salespeople get attention.
(15) Booming speakers help salespeople get attention.
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(16) Retailers are very active.
(16) Retailers are very active.
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(17) Inside, ready to eat foods are easy to find.
(17) Inside, ready to eat foods are easy to find.
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(18) The fast food secret recipe--deep fry everything.
(18) The fast food secret recipe--deep fry everything.
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(19) Religious products and tea.
(19) Religious products and tea.
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(20) A product demonstration.
(20) A product demonstration.
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(21) Weekend shopping in the market is a fun experience.
(21) Weekend shopping in the market is a fun experience.
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(22) A candy shop.
(22) A candy shop.
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(23) Roach hotels, with a live demonstration.
(23) Roach hotels, with a live demonstration.
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(24) A fashion catalog placed out in front of a clothes shop.
(24) A fashion catalog placed out in front of a clothes shop.
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(25) Fresh poultry will probably be cooked the same night.
(25) Fresh poultry will probably be cooked the same night.
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(26) Underwear.
(26) Underwear.
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(27) Awnings protect from the sun and rain.
(27) Awnings protect from the sun and rain.
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(28) Children's clothes on sale for about 2.40USD.
(28) Children's clothes on sale for about 2.40USD.
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(29) Specialty cooking items, like garlic.
(29) Specialty cooking items, like garlic.
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(30) A mobile retailer, cart, awning, billboard, and product all in one.
(30) A mobile retailer, cart, awning, billboard, and product all in one.
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(31) By moving through the market, she is avoiding rent fixed cost.
(31) By moving through the market, she is avoiding rent fixed cost.
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(32) The market can become very crowded.
(32) The market can become very crowded.
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(33) After shopping, pick up breakfast to take home for the family.
(33) After shopping, pick up breakfast to take home for the family.
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ConsumerCam:
Vid. 1)
Entering the market, which spills out on to the street with the actual wet market inside a building.
Vid. 2)
Socialization to the excitement, many choices, smells, and delicious snacks starts early as mothers and grand mothers take children along on the shopping trip. Here a vendor is selling hand bags (almost certainly pirated or gray market). Business was booming with a huge emphasis on the discount, brand name, and lots of renao.
Vid. 3)
Just a couple stands down, this hand bag vendor is doing no business at all. Not having brand counterfeits and a lack of renao components all don't help.
Vid. 4)
Home made products are marketed along the road near the main market.
Vid. 5)
Within the market, product demos make things more exciting.
Vid. 6)
Meat vendors offer custom cuts and allow customers to give a close inspection of the goods (very important to Chinese consumers).
Vid. 7)
Wet markets have adapted to supermarket competition with fresh ready to eat foods.
Bottom Line:
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Relationships in the market are very important. Family businesses are the norm.
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Space for stands is rented from the land owners, who are all different throughout the market.
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Margins can be higher than in the hypermarkets.
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The channels distribute directly from the farm to the stands in the market.
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Not just food. Daily needs, dry goods, and holiday items are common. A true one-stop-shopping location.
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Pricing and advertising can be very sophisticated, such as using reference price signals.
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Rather than see modern developments as only being huge buildings, we would be better to see current Taiwan wet markets as modern--with their parking lots, parking guards, service emphasis, take away ready to eat foods, and overall one stop shopping convenience.
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These areas are easy to miss if you do not know the local market. Local consumers do not find it easy to tell outsiders about these areas because the outsiders never ask and the local consumers also would like to show their modernity emphasis.
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The whole market's servicescape is a perfect example of the renao effect Clyde has spent years studying, and which is totally missed, even purposely avoided, by Western retailers.